Tuesday, January 29, 2019

A Solution for Shared Dentrix Passwords

Have you ever wondered if someone – perhaps a coworker, or even a former-coworker - might know your Dentrix password? Or maybe they know several peoples’ passwords, and you can’t be certain how far the knowledge has been shared.

Let’s say you are the office password administrator and you suspect that password sharing has gotten out of hand. Dentrix G7 now includes an easy option that allows you to instantly expire everyone’s password.

In the Office Manager, go to Maintenance > Practice Setup > Passwords > Practice Passwords Setup, and select Expire All User Passwords.

Click Yes, and the next time each user logs on, they will be required to set a new password. Hopefully they will hold this one a little closer to the vest!

For additional information, watch the New Feature Overview video for passwords, or read the Expiring User Passwords topic in Dentrix Help.

Tuesday, January 22, 2019

What To Do When You Hear, "Oops! I Forgot to Clock In!"

If you’re using the Time Clock to track employee time in Dentrix, chances are good that you or one of the other staff members have forgotten to punch in/out once or twice (or more). It happens.

It’s okay! Don’t let missing punches stress you out. You don’t have to manually calculate that person’s time for the pay period. It’s easy to add the missing punch in Dentrix so that your time clock reports are accurate.

To add a punch to an employee’s clock in/out history:
  1. Right-click the Dentrix Quick Launch in the Windows taskbar and then click Time Clock > Employee Clock In/Out.
  2. Select the employee who missed a punch, and click the History tab.

  3. Find the date of the missing punch. Click in the space next to In or Out where you need to add a punch, type the time in the text field that appears, and then hit the Enter key.
  4. A note is added automatically whenver you make manual changes to the Time Clock history. Click the note icon to edit or supplement this note.

NOTE: If you’re using passwords, staff members won’t be able to edit their own clock in/out history unless you give them the “Time Clock, Edit Punches/Notes” password rights. If you want to limit who can edit time clock history, only give that right to the office manager or payroll specialist.

For more information about setting up the time clock, see the Dentrix Tip Tuesday post titled Tick-Tock, Set Up Your Time Clock. For more information about editing time clock history, see Viewing Clock In/Out Histories in Dentrix Help.

Tuesday, January 15, 2019

Out With the Old (Expired Codes), and In With the New!

From time-to-time, the ADA expires old procedure codes and creates new ones. Recently they did just that with occlusal guards by replacing one code with multiple possible replacement options. You know that there are patients out there with the old code charted on their treatment plans, but how to do you find them all?

The Dentrix Treatment Manager can help you identify those patents! You can access the Treatment Manager from many areas in Dentrix. One popular way is to open the Appointment Book and select Options > Treatment Manager.

In the Treatment Manager View dialog box, locate the Procedure Code group box. Enter the old occlusal guard code in both the From and To fields.

Set other view options to be as inclusive as possible (notice in the screenshot how other settings are set to <ALL> or with low minimum amounts). Click OK to view the list.

Once you have generated a list of patients, select a name on the list and use either the toolbar buttons or the right-click menu to open the patient’s Ledger or Chart, where you can make changes to the treatment plan and update the procedures to the current code.

Additional Information