Tuesday, October 11, 2016

Customizing the Appointment Book Hover Window

Updated 10/3/2019

When working in the Dentrix Appointment Book you have the ability to see additional patient information whenever you hover your mouse over an appointment. Interestingly, one of the top questions we get concerning the Hover window is "How do I turn it off?"

Many people get frustrated with the Hover window because the default setting is that it immediately appears when you hover over an appointment, blocking the Appointment Book underneath.  Luckily, you can customize the Hover window to make it better fit your preferences.

To customize the Hover window:
  1. From the Appointment Book, click Setup > Practice Appointment Setup.

  2. Click the Hover Detail Setup button.

  3. Click Hide or Show as appropriate to specify what information you want to display in the Hover window. A sample Hover window is shown on the right to give you an idea of what the window will look like when it appears.
    Note: The default (meaning if you have never gone in and changed these settings) is to show all the detail except the patient's Social Security number.
  4. To specify how quickly the Hover window appears over an appointment, click the slide bar for Hover Window Delay. Choose an option for the amount of time before the Hover window appears when you move your cursor over an appointment--between 0.5 seconds to 7 seconds. Likely a lot of your frustration comes because the Hover window pops up too quickly. Adjust the slider for a longer/shorter delay.
  5. To prevent the Hover window from displaying altogether, click the Disable Hover Window button. All options are grayed out, and the Hover window will not display in the Appointment Book.
  6. Once you have made your customizations, click OK to save.

Hover window settings are workstation specific, which means the settings that you want to see in the hover window on one computer will not carry through to the rest of your computers. These instructions must be followed on each computer where you wish to see changes to the hover window.

For more information about customizing the Hover Window feature, see the Patient Information at Your Fingertips article in Dentrix Magazine.

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