Tuesday, September 16, 2014

Using the Wait/Will Call Button

Updated 4/25/2019

Some patients have a lot of free time and are available to come in whenever you need them to. Instead of tracking these patients with a sticky note or document on your computer, you can use the Wait/Will Call button to move them to the Unscheduled List so you can schedule them when you have cancellations or holes in your schedule.

To set an appointment as wait/will call:
  1. Create an appointment for a patient.
  2. From the Appointment Information dialog box, click the Wait/Will Call button.

The appointment will be added to the Unscheduled List with a status of W/Call (instead of Broken) so you can see that is a person you might be able to call at short notice to fill an opening in the schedule.

For more information, read Managing Wait or Will Call Appointments in Dentrix Help.

No comments: