Dentrix G7 includes a new feature to help prevent all that frustration! In addition to the other new password options available you can now allow individual users to reset their own passwords when they forget them.
Each user can select and answer security questions that are stored in Dentrix and use them to reset a forgotten password on their own, without having to interrupt someone on the admin team or losing access to Dentrix.
Implementing and using this new password security feature happens in three main steps.
Step 1: Enable the Password Reset Option
From the Office Manager, click Maintenance > Practice Setup > Passwords > Practice Passwords Setup and click the Password Security button. Check the box next to Allow password reset with security questions, and click OK.
Step 2: Set up Security Questions for Users
Once you have enabled the password reset option, have individual users log in to Dentrix using passwords as they normally would. When they are prompted, users should select three questions from the drop-down lists, enter an answer for each question, and then click Save.
Step 3: Answer Security Questions to Reset Password
After the user has successfully answered the security question, they are prompted to click Reset Password. Then they can enter and confirm a new password and continue working in Dentrix.
For more information about the new password options in Dentrix G7, watch the new feature overview video.
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