Tuesday, March 18, 2014

Understanding the Insurance Claims Aging Report

The Insurance Claims Aging Report

You might think that unless you are looking at an individual patient's Ledger, there's no way of knowing whether or not an insurance claim has been paid, or if there is something that is causing a hold up. By running the Insurance Claim Aging Report on a regular basis, you can keep an eye on unpaid claims and identify which may need to be followed up on. 

Dentrix makes it easy for you to keep track of your insurance claims. In the Primary Dental Insurance Claim window, you can double-click the Status block to open the Insurance Claim Status dialog box. Here you can indicate the claim status and date. Statuses include Created, Sent, Tracer, On Hold and Re-sent. Dentrix automatically updates the claim status when you create and send a claim, and you can manually enter notes about claims to reflect contact you have with the insurance company while waiting for the claim to be processed.



When setting the options for printing the Insurance Claim Aging Report, you can choose to print the status notes for claims. That way when you are using the report to review claims that are still outstanding, you have all the information you need in one place.


The Insurance Aging Report is just one of the reports covered in detail in the 10 Basic Dentrix Reports Every Office Should Use course offered at this year's Business of Dentistry Conference in Las Vegas, Nevada.

Visit http://businessofdentistry.com/dentrix/ for more information about the 2014 Dentrix Business of Dentistry Conference, including information on how to register for the conference, conference speakers and agenda, and a complete list of Dentrix courses being offered. 

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