Tuesday, January 28, 2014

What does Head-of-Household mean in Dentrix?

Updated 1/14/2019

When you add new patients to Dentrix, you need to designate someone in the family as the "responsible party." Dentrix refers to that person as the Head-of-Household (or Guarantor). As you are designating head-of-household, keep the following in mind:



  • The first patient added to a family is automatically designated as the head-of-household.
  • Dentrix addresses all account correspondence (billing statements, letters, etc.) to the head-of-household.
  • Dentrix attaches any financial transactions (payments, finance charges, etc.) not attached to a specific patient, to the head-of-household.
  • The head-of-household can be a non-patient.
  • The insurance subscriber for a family does not have to be the head-of-household.

For more information about adding new family account or how to change the Head-of-Household in Dentrix, see the Adding New Family Accounts or Changing a Head of Household topics in the Dentrix Help.

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