- The first patient added to a family is automatically designated as the head-of-household.
- Dentrix addresses all account correspondence (billing statements, letters, etc.) to the head-of-household.
- Dentrix attaches any financial transactions (payments, finance charges, etc.) not attached to a specific patient, to the head-of-household.
- The head-of-household can be a non-patient.
- The insurance subscriber for a family does not have to be the head-of-household.
For more information about adding new family account or how to change the Head-of-Household in Dentrix, see the "Adding new family accounts" or "Changing a head of household" topics in the Dentrix Help.