Tuesday, March 26, 2013

Understanding Treatment Flag Options, Part 3


When setting up new procedure codes, or when customizing those that already exist, one of the options you can select is that of Treatment Flags. So far we've talked about the Difficult Procedure option and the Condition option. This week we'll cover the remaining options: Remove Tooth and Show in Chart.  

First, access the Procedure Code Editor from the Office Manager > Maintenance > Practice Setup > Procedure Code Setup. Then, under the ADA-CDT Codes tab, select a Procedure Category and an individual procedure code and click Edit. The Procedure Code Editor dialog box appears.





In the Treatment Flags section of the dialog box, you'll see four options. The third and fourth options are Remove Tooth and Show in Chart. What happens when you make these selections?

By selecting Remove Tooth, whenever the selected procedure is posted complete, the tooth is removed from the Patient Chart. For certain procedure codes, such as extraction, and conditions such as missing teeth, this option has already been flagged.

When you select Show in Chart, the procedure code is listed under the corresponding category in the Patient Chart Procedure Codes panel, without having to fully expand the category by clicking <<More Codes>> (see image below). 



This is especially helpful if the codes you use often aren't displayed by default in the Procedure Codes panel. After you select Show in Chart, the code will always be visible for quick access when you're charting.

Tuesday, March 19, 2013

Understanding Treatment Flag Options, Part 2


When setting up new procedure codes, or when customizing those that already exist, one of the options you can select is that of Treatment Flags. Last week's tip talked about the Difficult Procedure option, this week we'll talk about the Condition option.  

First, access the Procedure Code Editor from the Office Manager > Maintenance > Practice Setup > Procedure Code Setup. Then, under the ADA-CDT Codes tab, select a Procedure Category and an individual procedure code and click Edit. The Procedure Code Editor dialog box appears.



In the Treatment Flags section of the dialog box, you'll see four options. The second option is Condition. What happens when you make this selection?

By selecting Condition, you are able to use procedure codes to indicate the state of a patient's mouth. Dentrix automatically flags procedures 15000-15115 as conditions, but you can add additional conditions as needed.  

However, when procedures are marked as conditions, you are indicating that the code should only be used as a clinical notation. As a result, condition codes don't show in the Ledger. Conditions are not subject to fees, and are not billable to insurance.

Tuesday, March 12, 2013

Understanding Treatment Flag Options, Part 1

When setting up new procedure codes, or when customizing those that already exist, one of the options you can select is that of Treatment Flags. Over the next couple of weeks, we'll talk about what these different options mean and when you should consider using them.

First, access the Procedure Code Editor from the Office Manager > Maintenance > Practice Setup > Procedure Code Setup. Then, under the ADA-CDT Codes tab, select an individual procedure code and click Edit. The Procedure Code Editor dialog box appears.



In the Treatment Flags section of the dialog box, you'll see four options. Today's tip focuses on the first option: Difficult Procedure. What happens when you make this selection?

By selecting Difficult Procedure, an asterisk is added next to the patient's phone number in the Day Sheet Report whenever that procedure is posted to a patient's Chart. This makes it easy for providers to see which patients they should be following up with at the end of the day.

With this simple edit to the procedure code, you can go a long way in the customer service department by making follow up phone calls when patients have difficult procedures performed.

Tuesday, March 5, 2013

Understanding Privacy Requests

You've probably seen those Privacy Request fields in the Family File a million times, but do you know what the options mean and what happens in Dentrix if you check the box(es)?



  •  No Phone Calls - Select this option if the patient does not want to receive any phone calls. In Dentrix, <PRIVATE> displays anywhere the patient's phone number is supposed to display.
    Here's an example of the Appointment Book showing an appointment for a patient with Privacy Requests.

  • No Correspondence - Select this option if the patient does not want to receive letters, e-mails, or other correspondence.

  • Disclosure Restrictions - Select this option if the patient does not want information submitted via the Internet when referred to another doctor.

When you select any of these options and click OK, Dentrix gives you the option to create a patient alert for these requests. Additionally, in the Family File, the term Privacy Requests appears in red, and on the title bar of other modules to help you quickly identify patients who have privacy requests.