Tuesday, May 29, 2012

Viewing Rejected Treatment Plan Cases

In the Treatment Planner, when you assign a case status of Accepted to a case that is linked to another case, all of the cases linked to the accepted case are automatically assigned the status of Rejected. That way you still have a record of the treatment plans you proposed to the patient should you ever need them again in the future. To see rejected cases/procedures, make sure the Include Rejected Cases option is checked in the Treatment Plan Case Setup panel.

Additionally, when you set a case either Recommended or Accepted, only the treatment-planned procedures within that case continue to be visible in the Patient Chart.

Tuesday, May 22, 2012

Procedures Not Attached to Insurance Claims Report

One report you should run daily is the Procedures Not Attached to Insurance Claims Report. This report displays a list of insured patients with completed procedure(s) that have not had a claim created. You can filter this report to include a range of patients, providers or procedures performed within a date range. You should run this report to ensure procedures are billed to a patient's insurance.

For more information about this report, see the Reports Reference guide, which can be found under the Manuals tab in the Dentrix Resource Center.

Tuesday, May 15, 2012

Automatic Fee Schedule Changes

You can save time when you use the Automatic Fee Schedule Changes utility (Office Manager > Maintenance > Practice Setup > Automatic Fee Schedule Changes) to change an entire fee schedule at once rather than changing one fee at a time. In addition to copying fee schedules, you can change entire fee schedules by selecting the option to increase or decrease the current fees by either a dollar amount or a certain percentage.

For more information about using the Automatic Fee Schedule Changes utility, see the webinar recording (article #60266 Fee Schedule Management) in the Dentrix Resource Center.

Tuesday, May 8, 2012

Avoid Rejected Claims by Using eClaims Validation Report

Have you ever had an insurance claim rejected because you didn't send an attachment when you submitted the claim the first time? The eClaims Validation Report warns you when carriers require attachments before the claim is sent. For more information about electronic claims, view the getting started guide and associated videos at www.dentrix.com/getting-started/eclaims. To find out how you can begin sending claims electronically, visit www.dentrix.com/products/eservices/eclaims.

Tuesday, May 1, 2012

Updating Treatment Plan Fees

Do you want to update your treatment plan fees that have passed their expiration dates, but still honor those that have not? With the Update Treatment Plan Fees button in the Treatment Planneryou can open a dialog box in which you can specify a cut-off date for the update and all treatment plan procedures posted before that date are updated according to the patient's current fee schedule.

For more information about updating treatment plan fees, see knowledgebase article #15566 in the Dentrix Resource Center.