Tuesday, April 24, 2012

Using the ASAP List

How often do you schedule appointments only to have patients say they would also be interested in the next available opening? Use the ASAP List to accommodate patients who request to be seen as soon as possible while still keeping their currently scheduled appointment in place. To view appointments already on the list, from the Appointment Book menu bar select Appt Lists > ASAP List. For more information about using the ASAP List, see the Working with the ASAP List topic in the Dentrix Help, or watch the Schedule Optimization webinar recording in the Dentrix Resource Center.

Tuesday, April 17, 2012

Send Copy of Billing Statement to Document Center Automatically

Do patients call your office with questions about their billing statement, and you wish you could see the same piece of paper that they have in their hands? Now you can!
In Dentrix (G4 Productivity Pack 6 and higher), you can automatically have a copy of the Billing Statement sent to the guarantor's Document Center whenever statements are printed or sent electronically through QuickBill. That way when they call your office with questions, you can quickly pull up the exact document they are referring to.
To activate this feature, go to Office Manager > Maintenance > Practice Setup > Preferences, and select the Print Options tab. Check the box labeled Copy Billing Statements to Document Center. It's that easy!

Tuesday, April 10, 2012

Instant Messaging for your Dental Office

Have you ever wanted to give a message to all staff members at once without having to a) track everyone down, and b) repeat yourself (insert # of staff members) times? Now you can send messages to the entire staff all at once! With Dentalink (Dentrix G4 Productivity Pack 8 or higher) you can send instant messages to individuals or the entire staff at once. To learn more about setting up and using Dentalink in your office, browse to www.dentrix.com/dentalink and view the getting started guide with video demonstrations of how it works.

Tuesday, April 3, 2012

Printing Walkout Statements

The Family Walkout Statement is a printed record of the treatment that the family had done that day, including the charges and the patient/family balances. It can also show all of the family's future appointment dates, saving time and money by not having to write that information on separate appointment cards or reminder postcards.

Dentrix provides you with several options when printing a Walkout Statement. For more information see the "Setting up walkout statements" topic in the Dentrix Help.